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Management can be synthesised in two key terms: exceptional care for customers and constant innovation, according to the former director of XLRI-Jamshedpur and IIM-Bangalore, Joe Philip.
Foundation
Addressing students of the Ambedkar Institute of Management Studies (AIMS) here on Friday, he urged the youth to stick to the principles of ethics and morality and adopt right business practices, as they formed the foundation for the success of management practitioners and institution builders.
AIMS director C. Suryanarayana presided. Prof. Philip laid stress on management students making it a habit of `learning to learn` to keep pace with the changing global business environment.
Management graduates who imbibe the qualities of concentration, perseverance and passion for excellence would make the real difference rather than infrastructure. The skill you acquire and the intellect you develop holds the key for your success, he averred.
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